Privacy Policy

Introduction

Welcome to Solex Funding, a distinguished trade name under Nova Learn LLC (“The Company,” “we,” “us,” or “our”). This comprehensive Privacy Notice is dedicated to transparently discussing our data handling practices. It embodies our commitment to safeguarding the personal information of those utilizing our services. By engaging with our services, you signify acceptance of these practices. Should questions or concerns arise, please do not hesitate to contact us at [email protected]. If you disagree with any part of this notice, you must cease using our services.

Data Collection and Use

Personal Information Collection

Through voluntary submissions, we collect personal information when you:

• Register or interact with our services.
• Express interest in our offerings.
• Participate in service-related activities.
• Communicate with us.

This information, contingent on your interactions and choices, includes but is not limited to:

• Full names
• Contact numbers
• Email addresses
• Residential and billing addresses

Sensitive Information Handling

Our policy refrains from collecting sensitive information, such as social security numbers, unless crucial for our operational requisites.

Payment Information

For transactions, we collect essential payment details, which are securely managed by our payment processors. Their privacy policies are accessible on their respective websites.

Information Accuracy

The accuracy of the personal information provided is paramount. Please ensure it remains current, notifying us of any modifications.

Automated Information Collection

Our services automatically collect certain data to enhance security and operational efficiency, including but not limited to:

• IP addresses
• Browser types
• Device specifications
• Usage data

Use of Cookies and Tracking Technologies

We employ cookies and advanced tracking technologies such as Google Analytics, Google Tag Manager, and Meta Ads to understand user behavior, improve service delivery, and tailor marketing efforts. Our Cookie Notice details this usage and provides opt-out instructions.

Information Processing and Legal Basis

We process your information to facilitate various operational and security needs. This includes but is not limited to account management, fraud prevention, user feedback, and emergency interventions. Processing bases include:

• Consent
• Contractual necessity
• Legal obligations
• Vital interests protection
• Legitimate business pursuits

GDPR Compliance and User Rights

In compliance with the General Data Protection Regulation (GDPR), we ensure that individuals within the European Economic Area (EEA) have specific rights in relation to their personal data. These rights include:

• Access: You have the right to request access to your personal data that we process.
• Rectification: If your personal data is incorrect or incomplete, you have the right to request that we correct or complete it.
• Erasure: You may request that we delete your personal data, subject to certain conditions.
• Restriction: You have the right to request that we limit the processing of your personal data in certain situations.
• Objection: You may object to our processing of your data when processing is carried out based on legitimate interests.
• Data Portability: You can request that we provide your personal data in a structured, commonly used, and machine-readable format.

Specific to analytics and cookies, we ensure explicit consent mechanisms are in place, adhering to GDPR mandates. Users wishing to exercise their rights or withdraw consent may contact us directly at [email protected].

Data Sharing

We may share your personal information under specific circumstances, including:

• Business Transitions: In the event of a merger, acquisition, or asset sale, your data may be transferred. We will notify you of such changes.
• Third-Party Vendors: We may share data with service providers who assist us in delivering services, strictly under the purview of our operational needs and bound by contractual data protection clauses.

Data Security and Retention

We are committed to ensuring the security of your personal data. We have implemented robust physical, technical, and administrative security measures to prevent unauthorized access, misuse, alteration, and disclosure of your information. These measures include:

• Encryption of sensitive data during transmission.
• Regular audits and risk assessments of our security practices.
• Restricted access to personal information on a need-to-know basis.

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or comply with legal obligations. When your data is no longer needed, we will securely delete or anonymize it to ensure your privacy.

Information from Minors

Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected data from anyone under 18, we will take prompt steps to delete such information and deactivate the account.

International Data Transfers

Your personal data may be transferred to, and processed in, countries other than the one in which you reside. These countries may have data protection laws that are different from the laws of your country. However, we take appropriate safeguards to ensure your personal information remains protected in accordance with this Privacy Policy, including using standard contractual clauses approved by the European Commission.

Updates to This Notice

This Privacy Notice may evolve, and we reserve the right to modify or update it at any time. Significant changes will be communicated promptly, and we encourage regular review to stay informed of our privacy practices. The latest version of this Privacy Policy will be available on our website, along with the effective date.

Your Privacy Rights

In addition to the rights mentioned above, you may have other rights under applicable data protection laws. If you reside in California, the California Consumer Privacy Act (CCPA) provides you with specific rights regarding your personal information. For instance, you may request disclosure of the categories and specific pieces of personal data collected, as well as deletion of your data.

To exercise any of your privacy rights, please contact us at [email protected]. We will respond to your request in accordance with applicable laws.

Third-Party Links

Our services may contain links to third-party websites or services. Please note that this Privacy Policy does not apply to those third-party sites. We recommend reviewing the privacy policies of any third-party services before providing them with your personal information, as we are not responsible for their data handling practices.

Contact and Data Rights

For inquiries, to exercise your GDPR-related rights, or to request additional information about our data handling practices, please contact us via email at [email protected]. Requests for data access, correction, or deletion will be processed in accordance with applicable laws.

Dispute Resolution

Should you have any complaints or disputes regarding our privacy practices, we encourage you to contact us directly to resolve the issue. If you feel your concerns have not been adequately addressed, you may have the right to lodge a complaint with the relevant data protection authority.

Effective Date

This Privacy Notice is effective as of February 28, 2024, and symbolizes our dedication to your privacy and data protection rights. We ensure compliance with GDPR and other applicable data protection regulations while reflecting our use of advanced analytics and tracking technologies for a secure and customized user experience.

How We Use Collected Data

We use your personal information for several purposes, including:

1. Providing and Managing Services: To provide, maintain, and improve our services, including managing your account, customer support, and fulfilling transactions.
2. Communication: To send you information regarding changes to our policies, updates about our services, promotional content, and other news about Solex Funding. You may opt-out of promotional communications at any time.
3. Compliance and Enforcement: To comply with applicable laws and regulations, enforce our terms of service, and protect the rights, property, or safety of Solex Funding, our users, or others.
4. Personalization: To customize your experience with our services, such as providing content based on your preferences and tailoring our marketing efforts.
5. Analytical Purposes: To analyze usage data, understand user engagement, improve service performance, and develop new services.

Third-Party Service Providers

We work with third-party companies and individuals to assist in providing our services and for other business purposes, such as payment processing, customer service, email delivery, hosting, and more. These third parties may have access to your personal information, but only as needed to perform their services. We require these third parties to comply with this Privacy Policy and all applicable privacy laws.

Behavioral Advertising

We use your information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt-out of targeted advertising by using the links below:

• Facebook: https://www.facebook.com/settings/?tab=ads
• Google: https://www.google.com/settings/ads/anonymous
• Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at http://optout.aboutads.info/.

Data Breach Notification

In the event of a data breach involving your personal data, we are committed to promptly notifying affected individuals and relevant supervisory authorities in accordance with applicable data protection laws. Our response will include information on the nature of the breach, the data involved, and the steps we are taking to mitigate any potential harm.

Cookie Policy

Cookies are small text files that are stored on your device when you access our services. We use cookies to enhance your experience, understand user behavior, and tailor our marketing efforts. Types of cookies we use include:

• Essential Cookies: Necessary for the proper functioning of our website.
• Analytical Cookies: Used to gather data on how users interact with our website to improve our services.
• Advertising Cookies: Help provide targeted advertisements based on your interests.

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our services.

Changes to Your Information

If you need to update or correct your personal information, you can contact us at [email protected], and we will assist in making the necessary changes. We encourage you to keep your information accurate and up-to-date to ensure a smooth experience with our services.

Do Not Track Signals

Our website does not respond to Do Not Track signals. However, you can control your privacy settings by managing cookies through your browser settings and opting out of targeted advertising using the tools provided above.

Conclusion

We value your trust in Solex Funding and are dedicated to protecting your personal information. This Privacy Policy outlines the measures we take to ensure your privacy rights are respected. Should you have any questions or concerns, please do not hesitate to reach out to us. Your feedback is essential in helping us improve our services and uphold our commitment to data protection and privacy.